Hong Kong procurement supportJACO client desk
Contact Us
Get product availability, order help, supplier onboarding, or showroom directions from the JACO team.
Mon-Fri 10:00-19:00
Mong Kok showroom
Reply within 24 hours
Showroom and support desk
Always at Your Service
JACO is Hong Kong's leading hardware and MRO procurement platform, dedicated to providing high-quality products and excellent service to various industries. Whether you're seeking supplier partnership opportunities, need product recommendations, or are looking for procurement solutions, our professional team is always ready to help you.
Technical Support
Need help using our platform? Our support team is ready to assist you
Get SupportSupplier Partnership
Want to sell your products on our platform? Our supplier team will help you get started
Become a SupplierMedia & Partnerships
Media inquiries or business partnership opportunities? We look forward to connecting with you
Contact UsOur Location
Visit the Mong Kok showroom
Use the map for directions, or contact us before visiting if you need help checking stock or arranging a product consultation.
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Frequently Asked Questions
Common questions before contacting us
Check out our FAQs before contacting us
How does the JACO platform work?
JACO is a B2B hardware and MRO procurement platform that connects professional buyers with trusted suppliers. Buyers can browse products on the platform, request quotations, and purchase directly from suppliers. We provide comprehensive services from product discovery to procurement and delivery.
How can I become a JACO supplier?
To become a JACO supplier, click the 'Become a Supplier' button or contact us directly. Our team will guide you through the application process, including qualification verification and product listing. We are committed to ensuring that all suppliers on our platform meet our quality standards.
What types of products can I sell on JACO?
JACO focuses on hardware, building materials, and MRO (Maintenance, Repair, and Operations) products. This includes tools, fasteners, safety equipment, electrical supplies, plumbing supplies, construction materials, and more. If you're unsure whether your products are suitable for our platform, please contact us to discuss.
What is JACO's service area?
Currently, JACO primarily serves the Hong Kong market, connecting local buyers and suppliers. Our logistics partners cover all areas of Hong Kong, ensuring efficient delivery services.
What fees do I need to pay to use the JACO platform?
For buyers, registration and use of the JACO platform is completely free. For suppliers, we offer various cooperation models, including commission and subscription models. Please contact our supplier team to learn more about detailed pricing plans that best suit your business.
What can we help with?
Ready to Transform Your Procurement Experience?
These paths cover most requests from buyers, suppliers, and partners.